Refund Policy

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Website development projects usually comprise two components: Web Design and Web Development. Web design includes the initial website mockup and layout design. Web development includes CMS/Blog implementation, e-commerce solution, and custom PHP/ASP/JSP coding.

You may be entitled to get upto 100% (according to terms of contract signed by the client) refund of the upfront payment you made (if any) in the event of:

  • We didn’t start your project at all.
  • We are unable to complete the project as per the project’s specifications.
  • You want to cancel the project within 24 hours of making payment.

No refund will be given if:

  • You changed your mind after 24 hours. 
  • The project delays are caused by lack of communication from your end.

If eligible, the refund would be credited back to the original mode of payment within 5-7 Working Days. For any queries, you can always reach out to us via email, [email protected]

About Illusic

Illusic is not just another agency. We are a small yet skilled team of developers and designers who likes to keep things simple and organized. 

Get in Touch

Don’t hesitate to get in touch.